Privacy Policy

Welcome to Mzuri Encounters ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

We collect information that you voluntarily provide to us when you:

• Register for an account - Name, email address, date of birth, gender, location
• Complete your profile - Photos, bio, interests, preferences, career information
• Use our matching services - Interaction data, preferences, communication history
• Contact customer support - Any information you provide in your messages
• Subscribe to newsletters - Email address and communication preferences

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address and browser type
• Operating system and device information
• Pages viewed, time spent, and clickstream data
• Referring website addresses
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Create and manage your account and profile
• Facilitate connections and matches with other users
• Personalize your experience and improve our services
• Communicate with you about updates, promotions, and security alerts
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues or fraudulent activity
• Comply with legal obligations

Sharing Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• With other users: Your profile information (excluding private contact details) is visible to other users to facilitate connections.
• Service providers: Third-party vendors who help us operate our website (hosting, analytics, payment processing).
• Legal requirements: When required by law or to protect our rights, property, or safety.
• Business transfers: In connection with a merger, acquisition, or sale of assets.
• With your consent: Any other purpose with your explicit permission.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings. Types of cookies we use include:

• Essential cookies: Required for website functionality
• Analytics cookies: Help us understand how visitors use our site
• Preference cookies: Remember your settings and preferences

Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with services. When you delete your account, we will remove your information within 30 days, except where retained for legal or legitimate business purposes.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Opt-out: Opt out of marketing communications
• Data portability: Receive your data in a structured format

To exercise these rights, please contact us using the information below.

International Data Transfers

Our services are operated from various locations. If you access our website from outside these regions, please be aware that your information may be transferred to, stored, and processed in countries with different data protection laws.

Children's Privacy

Our services are intended for adults aged 18 and older. We do not knowingly collect personal information from children under 18. If we learn we have collected such information, we will delete it immediately.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

By using Mzuri Encounters, you acknowledge that you have read and understood this Privacy Policy.